Refund policy
Return & Refund Policy
Last updated: October 28, 2026
At Try For Less, we want every shopping experience to be simple, enjoyable, and worry-free. We carefully select our products and are committed to helping our customers if something goes wrong with an order.
Please review our Return & Refund Policy below before making a purchase.
1. Returns & Eligibility
Return eligibility may vary depending on the product purchased and the reason for the return.
For eligible returns, products must generally:
-
Be in their original condition, unused and unworn.
-
Include original packaging, tags, and accessories where applicable.
-
Be accompanied by proof of purchase or an order number.
-
Meet any additional return conditions communicated at the time of purchase.
Returns for a change of mind are subject to approval under our applicable return terms, except where consumer protection laws provide a statutory right to cancel or return an order.
To confirm whether your item qualifies for a return, please contact info@tryforlessmarket.com.
2. How to Request a Return
If you would like to request a return, please follow these steps:
-
Email us at info@tryforlessmarket.com.
-
Include your order number, the product you wish to return, and the reason for your request.
-
If the item is damaged, defective, or incorrect, attach clear photographs showing the issue.
-
Our support team will review your request and provide the appropriate return instructions.
Please do not send any products back without contacting our support team first.
Returns sent without prior instructions may experience processing delays.
3. Damaged, Defective, or Incorrect Items
We understand how disappointing it can be to receive an item that is damaged, defective, or different from what you ordered.
Please inspect your order upon delivery and contact us as soon as possible if you notice any issues.
Our team will review the situation and, where appropriate, arrange a replacement, refund, or another suitable resolution.
Your rights regarding defective, damaged, or incorrectly supplied products are not restricted by our voluntary return conditions.
4. Non-Returnable Items
Certain products may be excluded from voluntary returns for hygiene, safety, personalization, or other reasons disclosed before purchase.
Examples may include:
-
Personalized or custom-made products.
-
Products that have been used or damaged after delivery.
-
Items missing essential parts or accessories.
-
Products identified as non-returnable on their product pages, where legally permitted.
These exclusions do not override applicable statutory cancellation rights or your rights when products are faulty, damaged, or not as described.
If you are unsure whether your product is eligible for return, please contact our customer support team.
5. Exchanges
If you would like to exchange an item for a different size, style, or product, please email us at info@tryforlessmarket.com.
Exchange requests are subject to product eligibility, availability, and applicable consumer rights.
If the item you received is damaged, defective, or incorrect, we will review the issue and offer an appropriate solution.
6. Return Shipping Costs
For approved change-of-mind returns, customers are generally responsible for return shipping costs unless otherwise stated or required by applicable law.
If a return is necessary because an item is defective, damaged upon arrival, or incorrect, we will arrange an appropriate solution consistent with applicable consumer protection laws.
We will provide return instructions and any applicable shipping information before you send the item back.
7. Order Cancellations
If you need to cancel an order, please contact info@tryforlessmarket.com as soon as possible.
We will review your request based on the order's processing and shipment status.
If your order has already been dispatched, cancellation may need to be handled through the applicable return procedure.
Nothing in this section affects any statutory cancellation rights that apply to your purchase.
8. European Union – Right of Withdrawal
If you are a consumer residing in the European Union, you may have the legal right to withdraw from an eligible online purchase within 14 days after receiving the goods, without providing a reason.
After notifying us of your decision to withdraw, you must return the goods within 14 days.
Where the statutory withdrawal right applies:
-
We will refund eligible payments, including standard delivery charges where applicable.
-
We may withhold reimbursement until we receive the goods or you provide evidence that they have been returned.
-
You may be responsible for direct return shipping costs where legally permitted and appropriately disclosed.
-
Certain products may be exempt from withdrawal rights under applicable laws.
Refunds will be processed within the legally required timeframe, generally within 14 days after we receive your withdrawal notification, subject to the permitted withholding conditions.
To exercise your withdrawal rights, contact info@tryforlessmarket.com.
9. United Kingdom – Cancellation Rights
Customers in the United Kingdom purchasing eligible goods online generally have the right to cancel within 14 days after receiving their order, subject to applicable exceptions.
Once cancellation is communicated, customers generally have another 14 days to return the goods.
For eligible cancellations:
-
We will refund the product price and applicable standard delivery charges.
-
Additional charges for premium delivery options may not be refundable.
-
Refunds will be issued within the legally required timeframe.
-
We may make lawful deductions for diminished value caused by handling beyond what is necessary to inspect the goods.
To request a cancellation or return, contact info@tryforlessmarket.com.
10. Refund Processing
Once an eligible return is received and reviewed, we will notify you of the outcome.
If your refund is approved:
-
The refund will generally be issued to your original payment method.
-
Processing times may vary depending on your bank or payment provider.
-
You will receive confirmation when the refund has been processed.
Statutory refunds will always be handled within the deadlines required by applicable consumer protection laws.
If your approved refund has not appeared within a reasonable period, please contact us so we can assist you.
11. Consumer Protection Rights
This policy does not limit or exclude any mandatory consumer rights that apply in your country or region.
Customers may have additional legal protections regarding products that are defective, damaged, not as described, or not delivered as required.
Where applicable law provides greater protection than this policy, the applicable legal requirements will take precedence.
12. Contact Us
If you have questions about returns, refunds, exchanges, damaged products, or order cancellations, our customer support team is here to help.
Try For Less
Website: https://tryforlessmarket.com/
Email: info@tryforlessmarket.com
We appreciate your trust in Try For Less and look forward to making your shopping experience a great one.